Republic Act 10173 (Data Privacy Act of 2012). Peptology Philippines is committed to protecting personal data in accordance with the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations.
1. Who We Are
Peptology Philippines ("Peptology," "we," "our") is a B2B wholesale research compound supplier based in the Philippines. We operate the website at peptology.com and the wholesale portal at peptology.com/store. For privacy inquiries, contact us via WhatsApp at +63 977 797 8367 or email us at revztelecom@gmail.com.
2. What Information We Collect
We collect the following personal data when you place an order or contact us:
- Identity data: Full name, clinic or business name
- Contact data: Mobile number (WhatsApp), email address
- Address data: Delivery address for shipping
- Order data: Products ordered, quantities, pricing, order history
- Payment data: GCash reference numbers, bank transfer details (account names and reference numbers only — we never store full account numbers or card data)
- Professional credentials: For regulated product orders, proof of PRC license or clinic registration
- Device/usage data: IP address, browser type, pages visited (collected automatically via standard web logs)
3. How We Use Your Information
- Process and fulfill your orders
- Send order confirmations and tracking updates via WhatsApp
- Verify professional credentials for regulated products
- Maintain order history for your reorder convenience
- Comply with legal obligations (tax, Philippine FDA recordkeeping)
- Respond to inquiries and provide customer support
We do not use your personal data for automated profiling or decision-making, and we do not sell your personal data to third parties.
4. Legal Basis for Processing
We process your personal data under the following legal bases as defined by the Data Privacy Act of 2012:
- Contract performance: Processing necessary to fulfill your orders
- Legitimate interests: Fraud prevention, security, and business communications
- Legal obligation: Compliance with Philippine laws including FDA and BIR requirements
- Consent: For marketing communications (you may withdraw consent at any time)
5. Who We Share Information With
We share personal data only with:
- Logistics partners: LBC Express, J&T Express, Lalamove — for order delivery
- Payment processors: GCash, bank transfer verification — we share only the minimum needed to verify payment
- Google LLC: We use Google Sheets and Google Apps Script for our order management system. Google processes data as a data processor under Google's data processing terms.
- Government authorities: When required by Philippine law, court order, or regulatory requirement
We do not transfer personal data outside the Philippines except to Google servers. Google LLC participates in standard contractual clauses for international data transfers.
6. How Long We Keep Your Data
- Order records: 7 years (BIR record-keeping requirements)
- Professional credentials: Duration of business relationship + 2 years
- Marketing preferences: Until you withdraw consent
- Web logs: 90 days
7. Your Rights Under RA 10173
Under the Philippine Data Privacy Act, you have the right to:
- Right to be informed — know how your personal data is being used
- Right to access — obtain a copy of your personal data we hold
- Right to correction — have inaccurate personal data corrected
- Right to erasure — request deletion of personal data (subject to legal retention requirements)
- Right to data portability — receive your data in a structured, commonly used format
- Right to object — object to processing based on legitimate interests or for direct marketing
- Right to file a complaint — with the National Privacy Commission (NPC) at privacy.gov.ph
To exercise any right, contact us via WhatsApp (+63 977 797 8367) or email. We will respond within 30 days.
8. Security Measures
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction, including password protection of our order management system, HTTPS encryption on all web properties, and limited access to personal data on a need-to-know basis.
9. Cookies
Our website uses minimal functional cookies necessary for the site to operate (e.g., cart state, session preferences). We do not use advertising cookies or behavioral tracking cookies. You can disable cookies in your browser settings, though this may affect site functionality.
10. Changes to This Policy
We may update this privacy policy periodically. We will notify existing clients of material changes via WhatsApp. The latest version is always available at peptology.com/privacy.
11. Contact
For privacy inquiries, data access requests, or complaints:
WhatsApp: +63 977 797 8367
Email: revztelecom@gmail.com
National Privacy Commission: privacy.gov.ph